Privacy Policy
1. General Provisions
This Privacy Policy (hereinafter referred to as the «Policy») sets out the procedures for the collection, storage, processing, use and disclosure of the personal data of website users archicam.co (hereinafter referred to as the «Website»), which is administered by Arkhikam Ltd. This Policy forms an integral part of the agreement between you and us regarding the use of the Website. By using the Website, you agree to the terms of this Policy and to the processing of your personal data in accordance with the terms set out herein. If you do not agree to the terms of this Policy, you must cease using the Website.
2. Collection of personal data
2.1. We collect personal data that you voluntarily provide when interacting with the Website, including, but not limited to:
– First name and surname;
– Email address;
– Telephone number;
– Other information you provide when registering, placing an order or making enquiries.
2.2. We may also collect anonymised data, such as:
– IP address;
– Browser type;
– Operating system;
– Other non-personally identifiable information, to improve the functionality of the Website and the user experience.
3. Purpose of data collection and processing
3.1. Personal data is collected and processed for the following purposes:
– Identifying users for the purpose of processing orders or providing services (for example, the manufacture of dentures or consultations);
– Providing high-quality customer support;
– To improve our services and the functionality of the Website;
– Sending marketing messages (with your consent);
– Compliance with Ukrainian legislation and international standards, in particular the General Data Protection Regulation (GDPR).
4. Data storage and protection
4.1. We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, loss or destruction.
4.2. Personal data is retained for the period necessary to fulfil the purposes set out in this Policy, or in accordance with the requirements of applicable legislation.
5. Transfer of personal data
5.1. We do not pass on your personal data to third parties without your consent, except where required by law or where necessary to provide our services (for example, passing it on to authorised clinics or delivery services, such as DHL, to fulfil an order).
5.2. The website may contain links to third-party websites. This Policy does not apply to such websites; we therefore recommend that you familiarise yourself with their privacy policies before providing any personal data.
6. Your rights
6.1. As a user, you have the right to:
– To request access to your personal data;
– Request that your data be corrected or deleted;
– Withdraw consent to the processing of data (if applicable);
– Lodge a complaint with the relevant data protection authority.
6.2. To exercise these rights, please contact us on the following telephone number +38 093 888 75 45, or by email [email protected].
7. Changes to the Privacy Policy
7.1. We reserve the right to update this Policy without prior notice. The updated Policy comes into effect from the moment it is published on the Website, unless otherwise stated. We recommend that you review this page from time to time to keep up to date with how we protect your personal data.
8. Contact details
8.1. If you have any questions or suggestions regarding this Privacy Policy, please contact us on the following telephone number +38 093 888 75 45, or by email [email protected]