Privacy policy

1. General provisions

This Privacy Policy (hereinafter referred to as the “Policy”) sets out the procedure for collecting, storing, processing, using and disclosing the personal data of users of the archicam.co website (hereinafter referred to as the “Site”), which is operated by Archicam LLC. This Policy forms an integral part of the agreement between you and us regarding the use of the Website. By using the Site, you agree to the terms of this Policy and to the processing of your personal data in accordance with the terms set out herein. If you do not agree to the terms of this Policy, you must stop using the Site.

2. Collection of personal data

2.1. We collect personal data that you voluntarily provide when interacting with the Site, including, but not limited to

– First name and surname;

– Email address;

– Phone number;

– Other information you provide when registering, placing an order or requesting a consultation.

2.2. We may also collect anonymised data, such as:

– IP address;

– Browser type;

– Operating system;

– Other non-personally identifiable information to improve the functionality of the Site and the user experience.

3. Purpose of data collection and processing

3.1. Personal data is collected and processed for the following purposes:

– Identification of users for the purpose of processing orders or providing services (e.g., the manufacture of dentures or consultations);

– Providing high-quality customer support;

– To improve our services and the functionality of the website;

– Sending marketing messages (with your consent);

– To comply with the requirements of Ukrainian legislation and international regulations, in particular the General Data Protection Regulation (GDPR).

4. Data storage and protection

4.1 We take appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, loss or destruction.

4.2. Personal data is stored for the period necessary to fulfil the purposes set out in this Policy or in accordance with the requirements of applicable law.

5. Transfer of personal data

5.1. We do not transfer your personal data to third parties without your consent, except where required by law or where necessary for the provision of services (for example, transfer to authorised clinics or delivery services such as DHL to fulfil an order).

5.2. The Website may contain links to third-party websites. This Policy does not apply to such sites, so we recommend that you familiarise yourself with their privacy policies before providing personal data.

6. Your rights

6.1. As a user, you have the right to:

– Request access to your personal data;

– Request the correction or deletion of your data;

– Withdraw consent to data processing (if applicable);

– Lodge a complaint with the relevant data protection authority.

6.2. To exercise these rights, please contact us by telephone on +38 093 888 75 45, or by email at [email protected].

7. Changes to the Privacy Policy

7.1. We reserve the right to update this Policy without prior notice. The updated Policy comes into force as soon as it is published on the Website, unless otherwise stated. We recommend that you review this page from time to time to stay informed about how we protect your personal data.

8. Contact details

8.1. If you have any questions or suggestions regarding this Privacy Policy, please contact us by telephone on +38 093 888 75 45, or by email at [email protected]