Privacy policy

1. General provisions

This Privacy Policy (hereinafter referred to as the “Policy”) determines the procedure for collecting, storing, processing, using and disclosing personal data of users of the archicam.co website (hereinafter referred to as the “Site”), which is administered by Archicam LLC. This Policy is an integral part of the agreement between you and us regarding the use of the Website. By using the Site, you agree to the terms of this Policy and the processing of your personal data in accordance with the terms set forth herein. If you do not agree to the terms of the Policy, you must stop using the Site.

2. Collection of personal data

2.1. We collect personal data that you voluntarily provide when interacting with the Site, including, but not limited to

– First and last name;

– Email address;

– Phone number;

– Other data that you provide during registration, ordering or requesting a consultation.

2.2. We may also collect anonymized data, such as:

– IP address;

– Browser type;

– Operating system;

– Other non-personally identifiable information to improve the functionality of the Site and the user experience.

3. Purpose of data collection and processing

3.1. Personal data is collected and processed for the following purposes:

– Identification of users to process orders or provide services (e.g., manufacturing of dentures or consultations);

– Providing quality customer support;

– Improving our services and the functionality of the Site;

– Sending marketing messages (with your consent);

– To comply with the requirements of Ukrainian legislation and international regulations, in particular the General Data Protection Regulation (GDPR).

4. Data storage and protection

4.1 We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, loss or destruction.

4.2. Personal data is stored for the period necessary to achieve the purposes specified in this Policy or in accordance with the requirements of applicable law.

5. Transfer of personal data

5.1. We do not transfer your personal data to third parties without your consent, except as required by law or necessary for the performance of services (for example, transfer to authorized clinics or delivery services such as DHL to fulfill an order).

5.2. The Website may contain links to third-party websites. This Policy does not apply to such sites, so we recommend that you familiarize yourself with their privacy policies before providing personal data.

6. Your rights

6.1. As a user, you have the right to:

– Request access to your personal data;

– Request correction or deletion of your data;

– Withdraw consent to data processing (if any);

– Lodge a complaint with the relevant data protection authority.

6.2. To exercise these rights, please contact us by phone at +38 093 888 75 45, or by e-mail at [email protected].

7. Changes to the Privacy Policy

7.1. We reserve the right to update this Policy without prior notice. The updated Policy comes into force from the moment it is published on the Website, unless otherwise stated. We recommend that you periodically review this page to stay informed about how we protect your personal data.

8. Contact information

8.1. If you have any questions or suggestions regarding this Privacy Policy, please contact us by phone at +38 093 888 75 45, or by e-mail at [email protected]